Co-Managed IT Services

What is Co-Managed IT?

Co-managed IT allows you to delegate IT tasks that your internal team either lacks time for or lacks the specific skill set to handle to an experienced third-party IT services provider. Think of it as bridging the gaps with an extended team approach, without the need to recruit, train, and supervise additional personnel.

Who Are Co-Managed IT Service Providers?

Co-managed IT service providers offer a broad spectrum of supplemental IT and technology support to meet your organization’s needs. This support encompasses extended help desk assistance, cybersecurity measures, network management, software renewals, and more. With costs significantly lower than maintaining an entirely in-house setup, co-managed IT services provide an effective means to fortify your IT department without straining your budget.

Why Opt for a Co-Managed IT Model for Your Business?

Overburdening your IT team can spell trouble for your business, leading to increased errors and a diversion from strategic priorities essential for business growth. With co-managed IT services from The Vital Geek, you gain the necessary IT support to foster both your team and your business. Here’s why:

Focus on Success

Your in-house IT department is overwhelmed, with concerns arising over vacations, sick leave, or unplanned absences, and signs of burnout are evident among team members.

Burnout

You aim to channel your existing team’s efforts into projects that align with their expertise and drive business growth, but routine daily tasks hinder their progress.

Maintenance Overload

Critical proactive maintenance tasks are neglected due to the constant influx of urgent issues, diverting your staff’s attention from crucial patching, updates, and monitoring.

Rapid Growth

 Your business is experiencing rapid expansion, necessitating swift scalability, yet constraints in budget and time hinder the hiring of additional staff. Short-term interim assistance is required to propel your business to the next level.

Hybrid Work Environment

A substantial portion of your workforce remains remote, prompting concerns regarding the adequacy of existing services, particularly in terms of security policies and practices.

Lack of Expertise

Critical expertise gaps persist, with the recruitment of suitable talent proving challenging and demanding high salaries.

The Business Benefits of a Co-Managed IT Model

The primary advantage of co-managed IT lies in its capacity to supplement any deficiencies within your team, allowing you to focus on long-term objectives and strategic initiatives driving productivity and efficiency across the company. Here are some tangible benefits:

Cost Efficiency

The process of recruiting, training, and retaining top IT talent is increasingly time-consuming and costly, if not unfeasible.

Risk Mitigation

Many organizations lack the budget to secure genuine cybersecurity expertise and the enterprise-grade tools and systems essential for robust protection.

Project Completion

In-house IT teams often struggle to stay afloat amidst day-to-day tasks, let alone undertake new projects.

Access to Expertise and Tools

Access a spectrum of specialists including solution architects, CIOs, CISOs, Microsoft and Apple technicians, cloud IT consultants, alongside high-end tools such as ITGlue and ConnectWise, and round-the-clock security systems, cloud backup solutions, managed data centers, and more.

What Does Co-Managed IT Cost?

Consider the expenses associated with hiring all the resources necessary to complement your team. Would recruiting additional staff suffice for acquiring the expertise you require, or would it be more prudent to procure a flexible suite of services to address your most pressing needs?

IT Services and Solutions for Businesses

When your IT infrastructure is neglected or compromised, your entire organization faces risks. However, many businesses lack the time and internal resources to adequately manage and maintain their technology, support end users, address cybersecurity demands, and advance specialty projects simultaneously.

If this scenario resonates with you, The Vital Geek can offer assistance. We provide co-managed IT services crafted to bolster your team and fill the gaps where additional support is needed. Here are some of the key benefits:

  • We complement your existing IT staff rather than replacing them.
  • No need to incur the costs or management burdens associated with hiring additional staff. • Your IT team gains access to the same powerful IT automation and management tools we utilize.
  • In unforeseen circumstances where your IT leader is unable to perform their duties or in the event of a disaster, instant support is available.
  • Access a team of IT professionals who support numerous other clients every day of the week.