Managed IT Services
IT Services and Solutions for Businesses
Recognizing the indispensable role of technology in your business operations, we stand ready to offer our assistance whenever you need it.
In search of swift response times, a UK-based help desk, and access to a diverse array of technological expertise? Look no further than The Vital Geek.
Types of Managed IT Services Offered by The Vital Geek
The Vital Geek extends a comprehensive range of IT services and solutions tailored to cater to organizations lacking either the time or internal resources to effectively manage and maintain their technological infrastructure. We offer flexible packages, including fully outsourced IT for those devoid of internal IT expertise, and a co-managed IT model for those seeking supplementary support for their existing IT team.
How the Vital Geek Delivers Managed IT Services?
Select the Managed IT Support Plan Aligned with Your Budget
The Vital Geek presents IT service plans tailored to your requirements and budget constraints. With managed IT solutions starting from as low as $57 per user per month, our fixed monthly plans encompass solutions spanning from 24/7 service desk support, network monitoring and management, to enhanced email security, and backup and disaster recovery management
Guidance Through the MSP Onboarding Process
At The Vital Geek, we take pride in delivering exceptional customer experiences from day one, and our thorough onboarding process plays a pivotal role in this Endeavor. Our onboarding process comprises four phases:
Guidance Through the MSP Onboarding Process
At The Vital Geek, we take pride in delivering exceptional customer experiences from day one, and our thorough onboarding process plays a pivotal role in this Endeavor. Our onboarding process comprises four phases:
Phase 1: Managed Service Definition
The inception of any client onboarding involves defining managed IT services, a fundamental aspect of the entire process. We meticulously scrutinize every service delineated in the signed Service Agreement, facilitating our team’s profound comprehension of your business in readiness for onsite data collection, process documentation, and ongoing managed IT support services.
Phase 2: IT Data Collection
Our IT technicians embark on-site visits to collect information pertaining to your information technology environment and commence the documentation process. They meticulously adhere to an extensive engineering checklist encompassing discovery items and procedures, inclusive of network investigations, security assessments, backup verifications, server room inspections, and policy documentation.
Phase 3: Internal Information Review
The primary objective of this phase is to ascertain that your IT environment and infrastructure are poised to meet your needs and foster business growth. We collate the information amassed in Phase 2 and conduct a comprehensive review with your dedicated team (alongside our specialized senior IT technicians if deemed necessary).
Phase 4: Orientation Meeting and IT Service Handoff
The Vital Geek team convenes with you to review your new client manual, engaging in a discourse encompassing all findings, inclusive of recommendations for additional adjustments. This session also entails the final tailoring of managed IT support procedures, if necessary, and the scheduling of recurring onsite visits, alongside establishing the cadence for recurring meetings between you and your MSP Account Manager.
Cost of Managed IT Services
Managed IT services entail the outsourcing of business information technology (IT) tasks and management. This model enables businesses to streamline IT operations and curtail costs by collaborating with third-party IT experts. The Vital Geek offers an extensive array of managed services, encompassing basic IT services, managed cybersecurity services, cloud migration and hosting, application development, unified communications, and beyond.
Cost of Managed IT Services
A Managed Service Provider (MSP) is an IT company entrusted with managing the technological needs, systems, and infrastructure of other organizations. Managed IT solutions can span from fully outsourcing your IT requirements to engaging in a one-time IT consulting project, or establishing a co-managed IT services agreement with your existing in-house team. The Vital Geek offers competitive managed service pricing, structured on a flat-rate monthly subscription basis, inclusive of unlimited remote support from a UK-based help desk.