Apple Enterprise Management

Apple Services, Security and Support from The Vital Geek

Progressive companies who have invested in Apple technology for their workforce need and demand the best when it comes to service and support.

The Vital Geek specializes in helping businesses like yours operate smarter and more securely with Apple technology.

From help desk services to deployment, management, monitoring and cybersecurity, we can keep your Apple environment – iOS, iPadOS, macOS, and tvOS – operating at peak performance. Reach out to us to learn how our Apple-certified technicians can help out with your pure Apple or hybrid Apple/Windows environment!

How The Vital Geek Helps Teams Using Apple Technology

  • Our Apple-certified technicians and Apple-native tools will ensure your Apple ecosystem is supported and secured around the clock.
  • Unlike a Windows-focused service provider who often tries to shoehorn Macs into a Windows workflow, we fully support both pure Apple and hybrid Apple/Windows environments. This cross-platform expertise allows us to handle your most challenging problems, whether you’re 100% Apple or “mixed-OS”.
  • Cybersecurity is another big headache we can help you solve. While Apple products are known to offer enhanced reliability and security, no platform is bulletproof. Teams using Apple devices are just as susceptible to cybercrime as their Windows counterparts!

Apple Technology Services Powered by The Vital Geek

Apple Focused Service Desk

From Apple hardware to software to the operating system, leverage our Apple-certified experts via our U.S. based help desk, to troubleshoot and remediate your team’s issues immediately. Check out our Apple Support Knowledge Base here!

Custom Configuration

Every business solution requires installation or configuration, from iPad points of sale to inventory management systems. We’ll deploy, configure, manage and support your Apple technology so you get the most from your investments.

Automated Deployment and Management

We’ll deliver over‑the‑air updates for supervised iOS, iPadOS, macOS, and tvOS devices. Critical updates can be pushed to all employees to ensure they have the latest security features on all their devices.

Software Patching and Deployment

The ability to rapidly deploy, update and patch macOS, Apple apps and third-party applications will proactively prevent security vulnerabilities and ensure your employees are at their most productive.

Mobile Device Management (MDM)

Our team has advanced training in deploying and managing Apple devices using Apple Business Manager and our powerful mobile device management tool, ensuring the security of your workforce.

Advanced Endpoint Protection

Because traditional antivirus is no longer enough, and Macs are not immune, we provide a cutting-edge, Mac-friendly, endpoint protection solution that identifies new threats, stopping hackers and malware from spreading across your organization.

Secure Cloud Backups

Data loss and ransomware threats can happen on Macs, so protecting geographically dispersed devices demands a reliable backup solution. We include comprehensive backup that is macOS-friendly, safeguarding your remote workforce from accidental or malicious data loss.

Audits and Reporting

Our custom Vision-Bot portal is the best way to view your Apple device data. Vision-Bot allows our team to quickly diagnose issues and provides an easy reporting tool that enables you to share important information and updates with your company stakeholders.